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GENERAL QUESTIONS

Everything you need to know

HOW DO I LOG INTO MY TELEPHONE EXCHANGE?

Login for clients with a VOIP telephone exchange.  Click on one of the services below that you purchase from A.Decompress

Manage your telephone exchange with the Hipper + App:  Link For iPhone       Link for Android Phones     Hipper + manual

Manage your telephone exchange with Broadsoft:              Link Broadsoft
Manage your telephone exchange (management Portal)            Link Management Portal
Manage your telephone exchange (KPN one)                  Link KPN one
 

OFFICE 365 LOGIN

Management portal for Office 365                           Link Management Portal

Login Office 365 Client                                            Link Client Login
Login Onedrive Client                                              Link Client Login

TEAM VIEWER REMOTE HELP

At  small problems, it is not always necessary for someone to visit the location or for you to take the system under your arm to A.Decompress. It is important that you can continue with your work as quickly as possible.

For computer problems, we can also help you by telephone with remote support software.
You download the professional software from Teamviewer on your computer.  We log in to your computer or network via the Teamviewer program and can solve your problems with you through remote support.  If this ultimately does not provide a solution, we can make an appointment with you to solve your problem as soon as possible. Contact  +31 (78) 617 92 22 for our attractive rates.

HOW LONG WILL YOUR REPAIR SERVICE TAKE?

The duration of our repair service depends on the problem.
A Windows Installation with data restore will take approximately 2 days.
Before you deliver the system to us, ask what the average repair time is.

WHERE ARE THE REPLACEMENT PARTS PURCHASED?

Our parts are purchased from reputable wholesalers.
All repairs have a warranty of 3 months to 1 year after repair. This is stated on your invoice.

WHICH PAYMENT METHODS DO YOU ACCEPT?

U kunt bij ons op rekening betalen. Bij de eerste reparatie of onderhoud vragen wij u contant of met uw betaalkaart  te betalen. Wij accepteren alle betaalkaarten.

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